Return Policy

1. Returns

  • You may request a return within 14 days of receiving your order.

  • Items must be unused, in the same condition that you received them, and in the original packaging.

  • To complete your return, we require a receipt or proof of purchase.

2. Non-Returnable Items

Certain items cannot be returned, including:

  • Gift cards

  • Downloadable software or digital products

  • Personal care items (for hygiene reasons)

3. Refunds

  • Once your return is received and inspected, we will notify you by email.

  • If approved, your refund will be processed back to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable.

4. Exchanges

  • We only replace items if they are defective or damaged.

  • If you need to exchange an item for the same product, contact us.

5. Return Shipping

  • Customers are responsible for paying return shipping costs.

  • If you receive a refund, the cost of return shipping will be deducted from your refund (unless the item was defective or incorrect).